Self-Guided Lecture
Resolving Conflict at Home, School and Work
Respect for Self and Others
Series Slide 6
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Some Communication Guidelines
which may reduce the need for anger.
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- It is impossible not to communicate.
- Communication happens whether words are shared or not.
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- Silence a powerful form of communication. Silence speaks volumes, but interpretation is left to the receiver. If you want to get your message through, words must be used.
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