Self-Guided Lecture

Resolving Conflict at Home, School and Work
Respect for Self and Others

Series Slide — 24

4
  • Pinpoint the real issue

  • Many conflicts grow larger because more is being responded to than is being discussed. Old animosities (unfinished business) may have been stored and emerge unexpectedly during interaction

  • Or, our behavior can remind people of old hurts involving other people.

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